Terms & Conditions

SenseToys aims to make using this site and purchasing from us as simple, safe and satisfying as possible.

Use of this site By using this site, you agree to our Terms & Conditions (Site Use). Please read them carefully as they set out the basis upon which you can visit and use the SenseToys website ("site"). If you do not agree to these terms, you may not use this site.

Privacy and security policy SenseToys does not, and never will, sell, trade or rent your personal information to others, and protects it using high security servers and protocols.

Order acceptance SenseToys will confirm receipt of your order as soon as possible. Your order will be deemed to have been accepted when we despatch the goods you have ordered.

Delivery SenseToys aims to deliver your order as soon as possible, usually within a few days.

Your right to cancel SenseToys will give you a full refund of the product cost if you notify us within 7 working days of receiving it and return it to us in saleable condition in accordance with our cancellation and refunds policy.

Returns policy, shortages and faulty goods SenseToys will cover the cost of goods and delivery charges in the case of shortages, damaged or faulty goods in accordance with our returns policy. 

Enquiries about your order If you have any other queries about you order then please contact SenseToys. 

Change of legal notices SenseToys reserves the right, at any time, to modify, alter, or update these Terms & Conditions, and advises that you read through them each time that you use the site. You agree to be bound by such modifications, alterations, or updates on subsequent visits.

Limitation of Liability Nothing in these Terms & Conditions shall exclude or limit liability in relation to any damages arising from death or personal injury caused by the negligence of SenseToys. However, to the fullest extent permitted by law, we will not accept liability in any other circumstances for any loss or damage of any kind suffered as a result of using this site, including use of the information provided within this site.

Other than as expressly provided in these Terms & Conditions any indemnities, warranties, terms and conditions (whether express or implied by statute, common law or otherwise) are hereby excluded to the fullest extent permitted by law.

We will not be liable, in contract, tort (including, without limitation, negligence), pre contract or other representations (other than fraudulent on negligent misrepresentation) or otherwise out of or in connection with these Terms & Conditions for any of the following: loss of profits, loss of contracts, loss of the use of money, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill, loss of reputation, loss, damage to or corruption of data or any indirect or consequential loss whether such losses are direct, indirect, consequential or otherwise.

Notwithstanding the above, our aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount payable by you for the good(s) in respect of one incident or series of incidents attributable to the same claim.

This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

Intellectual property All rights, including copyright, in this website are owned by or licensed to SenseToys. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of SenseToys. You may not modify, adapt, alter, distribute or create derivative works of the site, in whole or in part.

Links to Third Parties The site may provide links to third parties that we believe may be of interest to you. We do not control or vet these websites, and therefore we cannot accept any liability in respect of either their contents or your use of them.

Accuracy of Content We have taken reasonable care to ensure that the information provided within this site is accurate, in particular that prices shown are correct at the time of publishing and that all products have been fairly described. All prices quoted are inclusive of any VAT and exclusive of delivery charges. In the event that there is a pricing error on the website then SenseToys will not be bound to honour any orders made at that price. Whilst we have tried to display product colours accurately, we cannot guarantee that your monitor or display will accurately reflect this.

Damage to your Computer We make all possible effort to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website, or of any websites accessed through it, will not damage your computer. We shall not be liable for any loss or damage deemed to result from using this website.

Account Security It is your responsibility to ensure that all information with regards to your account is kept confidential. We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential.

Messages You must not submit any messages to the site that are defamatory, offensive, menacing, abusive, obscene, racist, or likely to cause nuisance, offence or embarrassment, damage or inconvenience to either us or our customers, or are in any other way objectionable or illegal. We retain the right to remove any such comments from your order.

Privacy policy Our privacy policy forms part of the Terms & Conditions of using this site.

Suspension of site We reserve the right to suspend the site at any time to perform essential maintenance, change details or to remove any inaccurate or unauthorised material, and also to terminate your use of the site if you breach any of these Terms & Conditions.

Change of site details We reserve the right to change, at any time, any of the details of the products on the site, including prices, colours and sizes.

Jurisdiction This website, its content and any contracts arising out of it are governed by and in accordance with English law. All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England.

Miscellaneous Each provision of these Terms & Conditions is severable from the others, and in the event that any provision is declared invalid or unenforceable, that provision shall be amended if possible to be enforceable, but in any event, the remaining provisions shall remain in effect.

These Terms & Conditions and the Privacy Policy are a complete and exclusive statement of the understanding between us and supersede all prior agreements and representations between us, relating to the subject matter of these Terms & Conditions.

You hereby agree that the provisions of the Contracts (Rights of Third Parties) Act 1998 are expressly excluded from these Terms & Conditions so that no rights are conferred on any third parties by these Terms & Conditions.

We recommend that you print out a copy of these Terms & Conditions for your records.