Toilet Time Resource Book
Some children have difficulty understanding the toileting routine. This set of 20 laminated picture cards can help children to understand the process of using the toilet, especially useful for those with autism or communication difficulties.
Includes an 18-page guide to toileting children written by Dr Eve Fleming MB CHB BA MRCPCH.
What we say….
This is a really useful resource for parents, carers and practitioners supporting children with toileting. The set comprises 10 cards showing a girl and 10 cards showing a boy in the process of using the toilet. The cards are durable and the graphics are clear so that a child can clearly see the action being depicted. They are blank on the back so that velcro may be attached for use on teaching boards or a visual toilet training timetable.
About the author
Dr Eve Fleming is a retired community paediatrician who worked for 35 years in South Warwickshire where she led the bowel and bladder support services and clinics. She was endearingly referred to by the children in her care as the ‘wee and poo doctor’. Dr Fleming has extensive experience of working with children with developmental and chronic health problems.
Dr Fleming is a Trustee at ERIC and volunteers her expertise to our Helpline by training staff and helping us to develop resources to support families whose children have additional needs.
Size of each card: 62 x 100mm.
Delivery:
Products that are in stock and ordered before 2pm, Monday to Friday, will be despatched the same working day.
Weighted Lap Pads and Shoulder Wraps and other handmade products may take 2-3 working days to be despatched, if not in stock. We will endeavour to contact customers whose orders may be affected by any despatch delays.
- Delivery is FREE on orders of £45 and above within Mainland UK (excluding Highlands, Offshore Islands & Northern Ireland).
- Mainland UK delivery charges are £2.95/£3.95 Royal Mail and £5.95 for courier delivery for orders under £45.
- Small items are sent by Royal Mail Recorded Delivery. Larger items are sent by DPD for next day delivery. For smaller items that are in stock and ordered before the 2pm cut off time, you can now select and pay for DPD next day delivery at the checkout stage.
- Please note we cannot deliver to a PO Box address.
- We are currently unable to ship overseas.
- Bubble Tubes - delivery to UK Mainland Only
Order Status:
You can check the status of your order at any time by logging into your customer account via our website. A Customer Account will need to be created before placing an order, to use the order tracking service.
Weekend and Bank Holidays:
Please note that we close our warehouse & sales office over all UK Bank Holidays, you can leave us a message via sales@sensetoys.com. Please bear in mind that despatch will not take place during this time so orders may take a little longer following the bank holiday break.
Returns:
We want you to be 100% happy with your purchase, but if you find that the product is not suitable you must return the goods to us within 30 days of receipt for a refund or exchange of the same or similar. Returns of a sales item must be within 14 days of receipt.
To receive a refund or exchange, goods must be returned unused, in their original packaging and with all original documentation. It is not possible for us to make a refund or exchange if the goods returned are not in perfect condition or it is obvious to us that the goods have been used. Refunds for goods which are returned used, in an unsaleable condition or after the above timeframe, will be at the discretion of SenseToys.
Is there anything that cannot be returned?:
Yes. We have a small number of products that due to hygiene reasons are not eligible for returns if any of their packaging has been opened. These are:
- All Chewbuddy™ products & all other branded sensory chews and bangles.
- All Putty*/ Sand/ Clay/ PlayFoam (*unless the inner protective bag remains unopened)
- High Fidelity Ear Plugs and Ear Defenders (Silicone Sensory Ear Plugs are non-returnable due to the nature of their packaging)
Sensory Direct Weighted Lap Pads & Shoulder Wraps
The Sensory Direct Weighted Lap Pads & Shoulder Wraps carry a ‘Lifetime Guarantee’. If your Weighted Blanket or Lap Pad develops a fault, please call our friendly Customer Services Team on 0345 257 0849, 09:00 – 17:00, Monday to Friday and they will happily arrange a repair or replacement.
Please ensure you complete a returns form when sending back your goods - this is sent with your order. Please email sales@sensetoys.com if you need a replacement. Without a completed form your refund may be delayed.
Shortages & Non receipt:
Shortages and breakages must be reported to SenseToys within 3 days of receiving your order. Non receipt of an order must be reported to SenseToys within 7 days of notification of despatch.
Returns Process:
Please ensure you complete the Returns Form with your Purchase Order Reference ( e.g. SO048123 - you will find this on your paperwork or through our Sales office) when sending back your goods . You will find the Returns Form with your order. Please email sales@sensetoys.com if you need a replacement form or cannot find your reference number. Without a completed returns form it is likely to delay your refund.
Please allow for 10-14 working days for your refund to appear in your account.
Faulty Products:
Please contact our service team either by phone on 0345 257 0849 or by emailing sales@sensetoys.com where we can advice you on our process.
What is the cost of returning a product?:
Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt. Where goods are not faulty or sent in error only the cost of the goods excluding postage & packing will be refunded. For further information, please contact our sales office for further advise.
Shortages & Non receipt
Shortages and breakages must be reported to SenseToys within 3 days of receiving your order. Non receipt of an order must be reported to Sensory Direct within 7 days of notification of despatch.
Postal Address:
SenseToys, Unit 11 Great Western Business Park, McKenzie Way, Worcester. WR4 9GN
